fritzthefox wrote:
Just a footnote: I was able to get Zazzle to reverse their decision.
Good stuff, I'm not having as much luck. They stopped answering my questions, uttering stuff like...
Quote:
Unfortunately, it appears that your products titled, "spitfire mk ix","hell-for-leather (2)", and "vulcan", did not meet Zazzle's Acceptable Content Guidelines. Specifically, your products infringed upon The UK Secretary of State for Defence intellectual property rights of The Royal Air Force. This also includes all logos, insignias, badges, etc.
Zazzle has been contacted by legal and commercial rights representatives of The UK Secretary of State for Defence, and at their request, to remove products that infringe upon their rights from the Zazzle Marketplace.
I showed them this image they removed, commenting that there are no visible logos at all!
Then they answered...
Quote:
Unfortunately, your products were removed due to infringement upon The UK Secretary of State for Defence intellectual property rights of The Royal Air Force. The designs contained images depicting Royal Air Force planes along with keywords used to describe the products as "raf royal air force". This was an indication the products were referencing The Royal Air Force.
Indeed I put "RAF" and "Royal Air Force" in the search tags, as that would seem logical to me. But if that's not allowed I suggested to re-instate the images but without the "Royal Air Force" keywords. Then...
Quote:
Unfortunately, due to The UK Secretary of State for Defence intellectual property claim we are unable to carry or produce designs which infringe upon their rights. Your products contained images depicting Royal Air Force planes.
This made little sense and it's clear I wasn't getting anywhere with them, as they don't seem to understand themselves what's going on...
Do a search for Royal Air Force and you get hundreds of results. Do a search for Spitfire and you get thousands. For now...?
Would you mind if I quote the letter above in my next correspondence with Zazzle?
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