Ace. Go see the bank in person with all your paperwork, after calling for an appointment first. Your chances of success are slim, but it is the first step. There is a small chance you might find a banker with integrity and empathy. The other problem, of course, is the bank ownership change and the fact that you relied some on word of mouth, not written contracts. Here's the GOOD NEWS; in many places you can go into small claims court and don't need a lawyer. You present your story to the judge, WITH WRITTEN EVIDENCE, and you get a decision. There will be a monetary limit, here it is $7000. That may be too low for you, but even this will get the bank's attention, and you don't spend $5,000 in legal fees. If you have evidence of payments to the bank, like canceled checks that will help. Just be honest and focused in telling the facts.
I just won a case here for $2200 where the local shop,(not QG), put the wrong part in my Bonanza, the mechanic had not checked for the correct part number. I tried to be polite, wrote an nice letter, and mostly got ignored until I filed in small claims court. Right before the hearing, the big shot CEO phoned from Chicago. They had offered half price, certainly never said, "sorry we made a mistake". The never even bothered to answer my letter. So I kept the court date, won the amount I asked for, and now they have a legal record against them on file. It doesn't always work, I once won a judgment for a $2000 loan, only to find the deadbeat had 23 previous judgments against him and no assets in his name.
If you have a shop,the most important person, may be the lady at the front desk who makes sure the bills get paid, both going in and going out.
_________________ Bill Greenwood
Spitfire N308WK
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